Business Relationship Manager Job in Kenya
The purpose of this job is to:
The position responsible will be for developing, growing and managing customer relationships and for increasing the Banks revenue through marketing of the banks products and services to identified medical sector customer
Develop and maintain positive customer relationships, oversee the marketing of the Bank’s products and services and ensure maximum profitability.
Grow the Bank’s share of the Medical sector business by developing and maintaining relationships with top Medical institutions.
Primary responsibility for the management of own portfolio of customers ensuring that they receive the appropriate level of service and advice to meet their specific needs with guidance from HO Retail banking
Participate in the budget preparation, annual marketing plans and strategies for the business offices to achieve targeted growth objectives with guidance from HO Retail banking
Playing a key role in client acquisition and management of existing Medical sector clients relationships consistent with the Bank’s strategy in –order to achieve desired quality business growth.
Enhance client retention by providing one –stop point of contact for all client’s needs and requirements while providing world class customer service.
Maintain, acquire and reactivate customer relationships to improve deposit liability growth and mix.